By using our Services, you accept and agree to the terms of this Privacy Policy.
Reman Design considers the privacy of its customers very important and it is our priority to protect your privacy, starting from your personal data to every photo you send to us. When you upload to our software, we will ask you for your full name, permanent mailing address, phone number and email address.
Your personal data will not be transferred to any third party, any website or any individual without your consent or at the request of legal authorities.
Collection and use of personal information
Access to this data is restricted to authorized Riemann Design employees. The request for this data is for the purpose of carrying out the instructions for your orders and in order to better understand individual customer needs.
The type of data we request may include:
We may also obtain some of your data from other sources, and such data may include telephone or fax, from other companies operating over the Internet. We may add this information to other details we have collected from you through our site in order to improve our products and services. From time to time, we may send you newsletters, offers and advertisements; If you wish to cancel this service at any time, you can send an email to the email address [email protected]
Posting File Content By uploading any Content, you agree to the following:
Ryman Design reserves the right to refuse to print any album that it believes violates the policies set out above and you agree to indemnify and hold Ryman Design, its employees, affiliates, suppliers, service suppliers and partners from and against any claims, losses, liabilities or expenses that may result from a breach of this section.
Ryman Design may not necessarily keep any electronic files or any archive of printed materials unless specifically requested by the customer for continuous printing purposes. We do not own the content of your order.
Security: Please be aware that Reman Design follows advanced security measures on all data we receive in our server but we do not keep any credit card information. Despite the efforts of Reman Design to protect the information you provide to us, there are always risks associated with the transmission of data over the Internet. You therefore assume any liability that may arise from the transmission of any information through any unauthorized party. All payments are made directly through the payment gateway via SSL (Secure Layer Protocol) and the details collected do not include any information about customers' credit cards and these details are not saved, sold, disclosed or rented to any third parties.
Copyright and Intellectual Property
You represent the content that you upload to Ryman Design, and just as we respect the intellectual property of others, we expect and require our customers to respect that.
Do not hesitate to contact us via e-mail
If you find that your work has been copied, published or used in any way that infringes copyright. If we find such a breach, we will conduct the necessary investigations and take legal measures to correct it when all necessary information is obtained for verification and verification. For these purposes, you must provide us with the following information:
Ryman Design has the right, as appropriate, to terminate the membership privileges of any user who breaches the provisions of these terms and conditions set out on our website, including any activity that consistently infringes third party intellectual property.
In order to protect you, Ryman Design will continue to review this Privacy Policy and reserves the right to update and amend it from time to time. The privacy policy was last modified on 25/11/2019.
If you have any questions about the privacy policy, please contact us at [email protected]
Delivery Policy
Orders are processed with our team within 5 - 15 working days
When processing orders, delivery is made through Fastlo or Aramex within the Kingdom, and the delivery period takes from 5 working days, or according to your choice. Riemann Design also offers express delivery service for an additional fee.
The working period does not include the shipping and delivery period
In the event that you wish to print women’s work, please disclose to the work team your desire to print the work with the female work team
Return Policy
Reman Design is distinguished by its exceptional service as a supplier of guaranteed and high quality products. And if you receive any damaged products, which is very rare, please do not return the product to us without first contacting Customer Service. Please use the following instructions so that we can understand your problem and we will do our best to find the right solution immediately:
In order to provide the best we have to our customers, we will always strive to expand, change and/or modernize our material/service suppliers. Therefore, we advise you to keep abreast of the latest developments in our programs on an ongoing basis. A change in product material level is not a valid reason to cancel the order or refund. When placing your order, please review the quality of your photos and designs. For the products ordered, please confirm the product size, type, text, bases, paper type, cover and any other relevant details. Any errors in the design of the final product or in the event of your inability to provide our team with any special instructions are not considered valid reasons for cancellation or return.
We are not responsible for any error in the level of customer details provided in our systems. Also, cases of loss or errors at the level of delivery are not a valid reason for cancellation or return. We also do not consider the following cases a valid reason for cancellation or refund: Extension of the manufacturing period as a result of problems at the reprint level or errors at the loading level attributed to the customer that requires reprinting in addition to any cases attributed to any natural disasters that may lead to a delay in product delivery.
customer rights
The customer has the right to access his personal data or send an e-mail to the address
In order to request correction, update or blocking of some inaccurate data.
the changes
Our website policies regarding: its content, data, offers, disclosure, and disclaimers may be subject to review and modification at any time and without prior notice based on our sole and absolute country evaluation. In the event we change this Privacy Policy, we will take steps to notify all users through a notice on our Site and will post the revised Privacy Policy on the Site. If we believe that your rights may be affected by any such changes, we will ask you for confirmation and acceptance before continuing our relationship with you.
This latest version of the Privacy Policy was modified on July 9, 2020
Retention of personal information
Your data is stored on our servers located within the European Union and the United States of America. This data is available to Riman Design employees located outside the European Union and the United States of America. Rural employees are committed to the same principles and standards as in the European Union regarding data security and procedures.
We will only retain your personal data for as long as it is necessary for the purposes described in this Privacy Policy and our legal and regulatory requirements.
Your project images will be kept for completed requests for thirty (30) consecutive days, after which we will delete all project related images for your privacy.
