Reman Design considers the privacy of its customers very important and it is our priority to protect your privacy, starting from your personal data to every photo you send to us. When you upload to our software, we will ask you for your full name, permanent mailing address, phone number and email address.
Your personal data will not be transferred to any third party, any website or any individual without your consent or at the request of legal authorities.
Collection and use of personal information
Access to this data is restricted to authorized Riemann Design employees. The request for this data is for the purpose of carrying out the instructions for your orders and in order to better understand individual customer needs.
The type of data we request may include:
- your full name
- your postal address
- Your phone number
- Your E-mail
- Your device type with information about the operating system
We may also obtain some of your data from other sources, and such data may include telephone or fax, from other companies operating over the Internet. We may add this information to other details we have collected from you through our site in order to improve our products and services. From time to time, we may send you newsletters, offers and advertisements; If you wish to cancel this service at any time, you can send an email to the email address email@example.com
Posting File Content By uploading any Content, you agree to the following:
- The images belong to you and you do not upload any images that are protected by copyright, patent or trademark or without the consent of the owner of these images.
- Uploading content does not violate any laws or regulations.
- You must not upload any Content that may contain harmful material, inappropriate for underage persons, obscene, pornographic, harassing/threatening, racist, or reflect any unfair competition or reflect any false advertising.
- By registering on the site, you agree to post the content - it should be noted here that the content cannot be modified after it has been uploaded. Reef is not responsible for reviewing the content you have uploaded. You also agree that you will not upload any corrupt files that may harm our system and its users (including viruses).
Ryman Design reserves the right to refuse to print any album that it believes violates the policies set out above and you agree to indemnify and hold Ryman Design, its employees, affiliates, suppliers, service suppliers and partners from and against any claims, losses, liabilities or expenses that may result from a breach of this section.
Ryman Design may not necessarily keep any electronic files or any archive of printed materials unless specifically requested by the customer for continuous printing purposes. We do not own the content of your order.
Security: Please be aware that Reman Design follows advanced security measures on all data we receive in our server but we do not keep any credit card information. Despite the efforts of Reman Design to protect the information you provide to us, there are always risks associated with the transmission of data over the Internet. You therefore assume any liability that may arise from the transmission of any information through any unauthorized party. All payments are made directly through the payment gateway via SSL (Secure Layer Protocol) and the details collected do not include any information about customers' credit cards and these details are not saved, sold, disclosed or rented to any third parties.
Copyright and Intellectual Property
You represent the content that you upload to Ryman Design, and just as we respect the intellectual property of others, we expect and require our customers to respect that.
Do not hesitate to contact us via e-mail
If you find that your work has been copied, published or used in any way that infringes copyright. If we find such a breach, we will conduct the necessary investigations and take legal measures to correct it when all necessary information is obtained for verification and verification. For these purposes, you must provide us with the following information:
- Name, address, phone number and e-mail.
- An electronic or written signature of the owner or person authorized to act on behalf of the owner of the copyright that has been infringed.
- Detailed identification of the copyrighted work that has been infringed.
- Locate the breach of this work and necessary information to help us identify the problem.
- A statement issued by you that confirms that your information is accurate and under penalty of perjury and that you are the copyright owner or the person authorized to act on behalf of the copyright owner. Determining the valid and compelling reason that the matter/case of breach belongs to Ryman Design.
Ryman Design has the right, as appropriate, to terminate the membership privileges of any user who breaches the provisions of these terms and conditions set out on our website, including any activity that consistently infringes third party intellectual property.
Orders are processed with our team within 5 - 15 working days
When processing orders, delivery is made through Fastlo or Aramex within the Kingdom, and the delivery period takes from 5 working days, or according to your choice. Riemann Design also offers express delivery service for an additional fee.
The working period does not include the shipping and delivery period
In the event that you wish to print women’s work, please disclose to the work team your desire to print the work with the female work team
Reman Design is distinguished by its exceptional service as a supplier of guaranteed and high quality products. And if you receive any damaged products, which is very rare, please do not return the product to us without first contacting Customer Service. Please use the following instructions so that we can understand your problem and we will do our best to find the right solution immediately:
- Take a digital photo of the damage with a detailed description of the problem (with your name and order number) and send it to the following email: firstname.lastname@example.org
- Please note that each product is manufactured individually and there may be slight variations in type or colour. Ryman Design reserves the right to refuse any discounts, refunds or reprints on any issues that can be corrected or about any errors caused by the customer. Otherwise, if we find that the defect is production-related, we will ask you to ship the product back to us so that we can correct it.
- Reman Design does not modify the content of your application in any way, as you are responsible for reviewing your application before uploading it and we do not bear any responsibility for any errors made by you before uploading. Also, Ryman Design will not modify your images by fixing with colors, it is your responsibility to do so – and it should be noted that it is better to use the “Adobe RGB” program for a wider range of colors. Also, Reman Design is not responsible for any images that are not to your satisfaction as a result of the imaging equipment you have used that has not been accurately altered or the imaging equipment. Riemann Design uses high-quality printing devices that display a wide range of colors and high color intensity, thus reflecting the majority of colors on the screen that have been accurately calibrated. Also, please be aware that some high-quality screens will display a wider range of colors than can be printed with modern technology tools. Any defects reported after 14 days of receipt will be rejected.
- Rayman Design does not return any cash, checks or credit card amounts on any product. In case of refund, it is done through the original payment method only.
In order to provide the best we have to our customers, we will always strive to expand, change and/or modernize our material/service suppliers. Therefore, we advise you to keep abreast of the latest developments in our programs on an ongoing basis. A change in product material level is not a valid reason to cancel the order or refund. When placing your order, please review the quality of your photos and designs. For the products ordered, please confirm the product size, type, text, bases, paper type, cover and any other relevant details. Any errors in the design of the final product or in the event of your inability to provide our team with any special instructions are not considered valid reasons for cancellation or return.
We are not responsible for any error in the level of customer details provided in our systems. Also, cases of loss or errors at the level of delivery are not a valid reason for cancellation or return. We also do not consider the following cases a valid reason for cancellation or refund: Extension of the manufacturing period as a result of problems at the reprint level or errors at the loading level attributed to the customer that requires reprinting in addition to any cases attributed to any natural disasters that may lead to a delay in product delivery.
The customer has the right to access his personal data or send an e-mail to the address
In order to request correction, update or blocking of some inaccurate data.
Retention of personal information
Your data is stored on our servers located within the European Union and the United States of America. This data is available to Riman Design employees located outside the European Union and the United States of America. Rural employees are committed to the same principles and standards as in the European Union regarding data security and procedures.
Your project images will be kept for completed requests for thirty (30) consecutive days, after which we will delete all project related images for your privacy.